These are the words and phrases that go in the gaps:
particular; dilemmas; simply; which; involves; therefore; periodically; significant; competent; recall; allows; as

Most health professionals can name at least one type of illness or injury that __________them emotionally. Sometimes their feelings are so strong that they cannot bear to treat patients with that ________ condition. In one study, fifty-four health professionals named blindness ______ the condition they felt would be the hardest for them to cope with (Janicki, 1970).[..]
It is not at all unnatural for health professionals to become _________ so involved with patients’ _______ that they take these problems home with them. Almost any health professional can ______the time he or she had trouble falling asleep, or was moved to tears or laughter by a sudden tragic or joyful announcement touching a patient’s life. There is, however, a _______ difference between this depth of caring, ______ stimulates a purely human response, and fruitless or destructive entanglement.
The health professional cannot solve a problem arising from pity _______by acting aloof and ‘professionally’ _______. The pity is in response to a real need of a patient. What is called for, ________, is a combination of personal and professional qualities that ___________ the patient to know that his or her dilemma is acknowledged with sympathy.

Last modified: Wednesday, 12 January 2011, 3:06 PM